At CynergyData Texas, we often say that our goal is to be your last credit card processor. We wanted to take the opportunity to explain three things we do differently from other merchant service providers.
No Contracts or Hidden Fees
The first thing to understand is that it’s not our mission to become your “last credit card processor,” through force of contract. In fact, we don’t even offer contracts! We prefer to be seen as your financial partner by offering innovative equipment and high-quality service that allows you to focus on your business. Rather than try to hold onto business through fine-print or hidden fees, we remain upfront when explaining the amount you’re paying and why.
“We have been with Cynergy for years. We have never once had a problem with them, yet we have never really taken the time to understand what we are paying for. Today we decided to call in and get a better understanding of what was going on with our credit card processor. In our 20 years as a small business in the Texas Hill Country, we have never been so well attended…” – Brent F.
Hands-On Customer Service
We’re not only willing to explain your monthly statement in detail, our staff is also available to answer questions about any of the equipment we offer, including Point-of-Sales, Countertop, or Mobile payment solutions. The equipment we most often recommend is Clover, which is one of the leading manufacturers in the industry. While navigating new equipment can seem like a daunting task at first, we are here to help ensure that you and your team are comfortable operating your new POS system — we will give personal demonstrations if need be!
“I’ve been with Cynergy for about 6 months now and everything they have promised, they have delivered on. Bill came by the day and time he said to install the CC machine and explain to my staff how to use it properly.” – Brian T.
Longtime Community Involvement
Round Rock is our home — it’s where we’ve lived and worked for the past twenty years! Throughout the years, we’ve formed relationships with several non-profit organizations that help those in need in our community. Among some of the organizations we support through sponsoring key fundraising events throughout the year are:
- – The Key 2 Free
- – Boys to Men of God
- – Round Rock Area Serving Center
- – Nineveh Ministries
- – Agape Pregnancy Resource Center
- – Reset Mentoring
“Thank you so much so much for walking us through the process and taking care of our donations so we can focus on the teens! Great staff friendly service!” – Lisa G. of Reset Mentoring
For many, we become their last credit card processor due to our competitive solutions, quality customer service, and dedicated community involvement. If you’d like to discuss making a switch, give us a call at 512-250-2380 to talk to one of our team members!