As we enter 2019 and prepare for the growth of our own brand (more news on that soon!), we’re reflecting on one of the most important elements responsible for our success: our focus on providing quality customer service.
In the credit card processing industry, companies are not generally known for their commitment to quality customer service. However, Cynergy Data Texas CEO and Owner, Bill Espinosa, vowed to do things differently from the very beginning. Bill has been in the industry since 1992 and has a well-earned reputation for honesty and reliability. His mission to provide superior customer service has extended to the entire Cynergy Data team, and some of our most recent feedback shows that.
“Cynergy Data Texas has been in business many years. They understand the importance for a business owner to have great credit card service. As a CPA I understand the importance for customer service, reports and correct credit card transactions. I have had customers with other credit card providers that incorrectly refund customers when they should not have. I have a new client with Cynergy and I know she will be taken care of by Bobbie and Bill.”
Whether you are new to credit card processing or have years of experience, you can expect your first interaction with Cynergy Data Texas to be a professional and uninterrupted meeting where you discuss all of the options available and then tailor a solution to meet your individual needs.
“The people at Cynergy are amazing to work with. I personally have worked with Michael Drebes. He is definitely one-of-a-kind! He truly did have my best in mind and that’s hard to find these days! Thanks Michael!”
And choosing Cynergy is just the beginning. Our clients look forward to regular courtesy calls and answers are only ever one call away. Why? Because “Your Last Credit Card Processor” is not just our slogan, it’s exactly what we want Cynergy Data Texas to be.
If you’re in need of a merchant service provider, give us a call! And if you’re a small business owner seeking advice on how to grow your business — let this be a reminder that excellent customer service can truly set you apart from your competitors!